Ratings and Reviews

Demand Force Reviews

 

“Truly a caring company!”
45 Stars – Anonymous, Featured Review

“My father’s caregiver from Professional Caretakers is wonderful. Through my mother’s death and my father’s dementia, Professional Caretakers has provided us with excellent service, not only with Dad’s care but with payments for service. Truly a caring company.”

“Very dependable.”
5 Stars – Anonymous, Customer Since 2006

“Very dependable. Employees are dedicated and very knowledgeable.”

“As to recommending…:
5 Stars – Marion M., Customer Since 2008

“As to recommending PCT, I already have.”

“We’re very pleased with our PCT Team…”
5 Stars – Hal L., Customer Since 2012

“We are very pleased with our PCT Team. Everyone pulls together on our goals that change from time to time.” – The Lattimore Family

 

Angie’s List Reviews

 

“…the peace of mind is priceless.” Read More

“Fantastic! The RN gave valuable tips and suggestion after looking around the home and came up with a plan that met our needs.”  Read More

“I have two caregivers.”  Read More

“I have been using them for years and I can really count on them.”  Read More

“If you ever have a need for gentle, TLC for a loved one, I shout from the rooftops…Professional Caretakers is the only place you need.”  Read More

“Professional Caretakers assisted me every step of the way; they even helped with all the information I needed for my insurance, and were even going to file it for me.”  Read More

“Whether it was only four hours or later on 24 hour around the clock, the caregivers were always punctual, kind, competent, and listened to his particular requests for food and privacy.”  Read More

“If you need help caring for a family member, I highly recommend Professional Caretakers.”  Read More

“Every interaction I had with anyone from Professional Caretakers was friendly and helpful.”  Read More

“I have been using them for years and I can really count on them.”  Read More

“These people were top-notch in all categories.”  Read More

 

Angie’s List Reviews


“…the peace of mind is priceless.”

“Spoke with them over the phone and they responded promptly and with professionalism and compassion.

I would recommend this company to anyone! They work with you to find the perfect fit of caregiver to patient. Our current caregiver treats my parents as if they were her own. I cannot say enough good things about this company. The cost of care is reasonable; the peace of mind is priceless.”

“Fantastic! The RN gave valuable tips and suggestion after looking around the home and came up with a plan that met our needs.” 

“Fantastic! The RN gave valuable tips and suggestion after looking around the home and came up with a plan that met our needs. The caregiver showed up on time on a regular basis and performed superbly. We continue to be satisfied with the service.”

“I have two caregivers.”

“I’ve used an in-home health service named Professional Caretakers. I had someone to drive my care and help me with some grocery buying. I have two caregivers. One comes on Sundays wherein we both go to church and the other helps me with the grocery shopping and shopping in general if I need something.”

“I have been using them for years and I can really count on them.”

“I have been using them for years and I can really count on them. I like them because they’re friendly. I use them all the time because they’re the only ones that will take me out in the car. The others in Medicare are just in-home. I don’t need anybody to come in and sit with me. I need somebody to help me get out. I never had any problems with them. There is always someone who would come. They’re willing to help me.”

“If you ever have a need for gentile, TLC for a loved one, I shout from the rooftops…Professional Caretakers is the only place you need.”

“My Mom is 89 Years old with Alzheimer’s and I am a 62 year old man. She needed help bathing, dressing, hair, and all the “things” that a woman needs that a son or a man cannot provide.

My Mother and I are the last of our family. She is my entire world and I am her only son. When she was diagnosed with Alzheimer’s 2 years ago, I thought “I can take care of her”. I did for nearly all 2 years but this past March, Mom needed more assistance than I could provide. She needed bathing and hygienic care.

There were a few times I had to take care of this need. I was in “Over my Head”. Thank heaven that I found Professional Caretakers.
They sent me an “Angel” that comes in 3 times a week and takes wonderful care of her doing all the things that a man just cannot do for a woman, let alone his own Mother. She gets her awake and starts her day, bathes her, does her hair, dresses her, and gets her ready for breakfast (I’m a really good cook), and starts her day.

Even more that that, she treats my Mom as her own. I see how caring and tender she is with my Mom and that has put my mind at ease. Let me tell you, I am one of those guys who is very independent and I don’t ask for help with anything, or so I thought, until I was faced with the reality of my own Mother with Alzheimer’s. It’s a terrible disease and until you are in that place, you cannot imagine the difficulties that a single adult “know it all” male must face.

This past Memorial Day weekend, I had to go out of town for my job. It was a last minute thing. Professional Caretakers told me “Not to worry” they would handle everything. They found someone else, not my regular caretaker, to stay with my Mom for the weekend. I was so relieved that she was ALSO as caring for my Mom as the regular caregiver. My Mom hallucinates and talks to “invisible children” and dogs as well. This new caregiver took things all in stride and comforted her and reassured her that all was well. Everyone was happy. Specially me.
If you ever have a need for gentile, TLC for a loved one, I shout from the rooftops…Professional Caretakers is the only place you need.”

“Professional Caretakers assisted me every step of the way; they even helped with all the information I needed for my insurance, and were even going to file it for me.”

“My husband has Alzheimer’s, and his neurologist said that I needed someone to stay with him while I am at work; he could no longer stay alone. My daughter researched Professional Caretakers on the internet and suggested that I call them. I called and was pleased with the information, attitude and assistance given to me by the office staff, so I set up an appointment for someone to come to the house to evaluate my husband.  Both the office staff and the person who came to the house realized that I didn’t know all the questions to ask, so they gave me relevant, helpful information. For example, even though I didn’t think of it, they asked if we wanted a man or a woman. Was there a particular age range for the caregiver? Professional Caretakers assisted me every step of the way; they even helped with all the information I needed for my insurance, and were even going to file it for me.”

“Whether it was only four hours or later on 24 hour around the clock, the caregivers were always punctual, kind, competent, and listened to his particular requests for food and privacy.”

“My father who was living in an apartment in central Austin began having episodes of falling and general weakness even though his thinking was clear.  He reluctantly accepted that he needed help with food, shopping and companionship even though he wanted fiercely to be independent. I called Professional Caretakers and the supervisor came out that very day. The interview at his home was friendly and thorough and we were offered varying schedules to meet his needs.

My father needed varying amounts of help during the last year of his life. Whether it was only four hours or later on 24 hour around the clock, the caregivers were always punctual, kind, competent, and listened to his particular requests for food and privacy.

One male caregiver, who was very attentive, got him dressed up and drove him to a wedding celebration and helped him in the wheelchair to see his grandson married. My father enjoyed this time of working daily on his computer and sitting outside on the patio although he could walk only a few steps at a time. Caregivers blenderized his food for him when his dentures no longer fit.  Professional Caretakers were always there for us. They came to the hospital to sit with him when he was acutely ill and when we brought him home with Hospice Austin to die, the caretaker was there to support me when he died in his bed by his favorite window.”

“If you need help caring for a family member, I highly recommend Professional Caretakers.”

“My Dad is 89 Years old and lives at home. His mobility is impaired, and he has poor eyesight. My 53 year-old brother with Down Syndrome lives with him. They want to be independent as long as they can, so a caregiver from Professional Caretakers comes once a week to help them with their needs and to take them out to eat at a restaurant – one of their favorite activities.

Professional Caretakers sends the same caregiver every week, so my Dad and brother have built a strong bond with her. She is willing to do light housekeeping for them, help them with their laundry, make sure they get their medications, take them for haircuts or shopping, and take them to their favorite restaurant for lunch. My wife and I both work, and we take dinner to them and eat with them every day. We are also there two or three times a day on weekends. But it is so nice to have a change in their routine in the middle of the week to help them not feel so home bound, and to relieve me and my wife from some of the chores that have built up by mid-week. I can’t say enough nice things about our caregiver and Professional Caretakers! Our caregiver has built such a bond with my Dad and brother that she often brings them cookies and cakes she has made at home just to show how much she cares. If you need help caring for a family member, I highly recommend Professional Caretakers.”

“Every interaction I had with anyone from Professional Caretakers was friendly and helpful.”

“Every appointment was set up to meet my schedule. Every interaction I had with anyone from Professional Caretakers was friendly and helpful. After the initial evaluation meeting, my husband was matched up with a caregiver. He came to the house to meet my husband, and to see if we wanted him, and he wanted us. Since he was going to stay with my husband every weekday, it was especially important that they got along well. (Professional Caretakers had let me know that I could interview multiple people until my husband and I felt comfortable with someone.) Within the first few minutes I could tell that their personalities would mesh well, so it was just a matter of whether the caregiver, Ron, would want the position. (Just fyi – my daughter did research Ron, and found only positive items.) Ron did want the position, and he started on January 7th. It is now the end of May, and Ron still comes Monday-Friday, so that I may feel comfortable leaving my husband during the workday.

Ron is very patient and knows how to handle my husband, without being overbearing. He watches over his client, but lets him feel independent. My husband has jobs to do most days, and Ron calmly assists/reminds him how to do things, so that he feels like he accomplishes tasks. Ron comes up with ideas of things to do, such as, go for walks, feed the fish at the park, and exercise. Another example would be that they created an above ground vegetable and herb garden that they can tend to each day.

Being on time and dependable is extremely important to me. Ron definitely meets these qualifications. If he needs time off to go to the doctor, he schedules his appointments at a time that will be convenient for me. I know that I could get another caregiver if I choose to, but Ron is so rarely gone, that I have never done that.”

“I have been using them for years and I can really count on them.”

“I use Professional Caretakers Inc. for my home health care services. They provide assistance with running errands and doing some cleaning in my home.

They have great customer service and the people are friendly. The guy who comes and helps me with everything and we joke around all the time. We get along. I would definitely recommend them.”

“These people were top-notch in all categories.”

“They took care of my mother-in-law in the house while we were at work.

Their caretakers are a little bit more highly skilled and experienced. They’re private pay, so that kind of makes a difference. These people were top-notch in all categories.”

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